Questions about TandemOS

TandemOS is software for running a live venue. Booking, staffing, show day, settlement and reporting all work from one event record instead of spreadsheets and email chains.

Theaters, arenas, convention centers, fairgrounds and other venues that book events and staff them.

Property: a part of your business run by its own team, usually with its own booking and finances. Your plan sets how many properties you can have. Venue: any building or stage where events happen, even if it has its own address. A property can have several venues. Space: a bookable room or area inside a venue, like the main floor, a VIP suite, a patio or a meeting room. Example: Harbor Square is one property. Its Amphitheater and Music Hall are two venues. The Music Hall's Main Floor and Balcony Lounge are spaces. Not sure? Start with one property, add each building as a venue, and split them out later if your teams work separately.

Yes. Staff can see shifts, clock in and work show day from a phone.

No. Core runs the venue on its own: booking, calendar, staffing and timekeeping, client portal and e-sign, settlement and reports.

After the show, TandemOS adds up revenue, labor and expenses against the deal you booked, so the settlement statement is ready without rebuilding it in a spreadsheet.

Yes. The client portal shows them documents, schedules and messages for their event.

A bundle is a group of add-ons sold together, such as Access (Tickets, Parking, Credentials). Bundles are sold whole, so the pieces always work together.

Add-ons are sold as whole bundles. Websites & Marketing is the one standalone add-on.

Bundles are rolling out to design partners first. The sales team can tell you what is available for your building.

Core keeps working. Bundle screens are hidden and the rest of the event record stays the same.

Standard is $399 per month, or $3,990 billed yearly. Pro is $799 per month, or $7,990 yearly. Enterprise is $1,499 per month, or $14,990 yearly.

The Access bundle has a 2% platform fee on paid sales only, never on comps or free passes. Card processing fees are separate.

Not publicly yet. Bundles are rolling out to design partners, and the sales team quotes them.

Request a guided trial or a demo. The sales team assigns the right plan and sends a link to finish setup.

The setup wizard walks through your organization, location, venues, spaces, departments, team, event import and payments.

The sales team at sales@tandemos.live.